Administration
Implementation
Technical Consultancy
Product Training
Unchain your innovation and transformation with a modern cloud-based integrated solution. We provides people, processes, and products for enterprise applications that will streamline and automate your digital workflow and business processes. Our consultants recognize your need for performance and predictive intelligence in order to implement the right solution on-time and on-budget.
OGMC provides administration, Implementation, technical consultancy and product trainings for various ServiceNow solution to modernize operations and drive innovation across your entire IT estate.GMC
Our Services
ServiceNow
Administration
Administration skills used to make transition of legacy system on the Now Platform using Out-of-the-box approach. Our experts have experience with Context-Sensitivity, User Management, Access Controls, Processes and Workflow Automation, System Properties, Data Import and Security, Analytics and Visualizations, Generate Notifications and Respond to Events.
Implementation
OGMC experts are more than capable to deploy ServiceNow solution quickly and effectively with unparalleled expertise to maximize your business value and end-user satisfaction. We implement solution in alignment with time-tested strategies for success using client-side, server-side scripts, various advanced tools and governance model to minimize customizations and maximize upgradability.
Technical Consultancy
OGMC experts bring knowledge from thousands of projects implementation and ServiceNow R&D. We provide best-in-class technical consultancy to enable best leading practices, proven methodologies and digital workflows. We can put you on the road to success with our inside perspective of our ServiceNow technology and product roadmap along with our experience and insights.
Product Training
OGMC knows how to help you to take full advantage of everything the Now Platform offers. We train IT people how to make critical foundation for a successful implementation and guide them how to set the path and adapt momentum to achieve exceptional outcomes with IT Workflows by using various ServiceNow solutions. We create technical management capabilities that will accelerate your implementation skills.
Our Experts
ServiceNow
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Saqib Javed John
Managing DirectorChief Executive Officer Author of 50+ books related to Project Management including PMP, ACP, RMP,...
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Engagement Models
Onsite
All team is physically deployed at the customer's location.
Hybrid
Team is engaged remotely with deployment at customer's location on need basis.
Remote
Team is fully engaged remotely with all the interactions and activities performed online.
ServiceNow Solutions
ServiceNow ITSM (IT Services Management)
ServiceNow IT Service Management combines complex legacy IT systems and tools into one cloud-based single system of record. ServiceNow ITSM Solutions reduces total cost by allowing all of your ITSM processes to work together. ITSM Solutions works through a self-service portal for employees which notifies your IT staff of their question or issue. This allows your IT department to prioritize the most important requests improving overall IT productivity, quality, and predictability
OGMC ServiceNow ITSM Solutions Expertise
- Incident
- Management
- Problem
- Management
- Change and Release Management
- Asset Management
- Service Catalog
- Knowledge Management
ServiceNow ITBM (IT Business Management) / SPM (Strategic Portfolio Management)
OGMC SPM practice helps organizations improve their IT optimization capabilities through ServiceNow IT Business Management. Leverage your data to drive visibility and the cost-savings that you require by managing demands as well as your Agile and Waterfall projects. We can assist you in making your IT department function more like a business unit by providing the ability to map costs to the goals of the organization.
OGMC ServiceNow ITBM/SPM Solutions Expertise
- Project Portfolio Management
- Demand Management
- Resource Management
- Cost Transparency
- Agile Development
- Performance Analytics
ServiceNow ITOM (IT Operations Management)
ITOM Practice helps organizations improve their Information Technology Operations Management by mapping each service to its underlying infrastructure.
Our knowledge and experience will assist you in detecting and diagnosing service issues and improve your IT operations visibility, availability, agility, health, and optimization.
OGMC ServiceNow ITOM Solutions Expertise
- Event Management
- Asset Discover
- Orchestration
- Configuration Automation
- Service Mapping
- Cloud Management
ServiceNow ITAM (IT Assets Management)
ITAM automate your IT Asset Lifecycle and allows you to optimize your hardware, software, and cloud costs. ITAM comprises the full lifecycle of procuring and provisioning business technology software and hardware assets. It also manages the full lifecycle of selecting, configuring, and retiring those assets.
We can help you manage these IT assets across all areas of an organization, including contracts, finances, software and hardware inventory, and risk management.
OGMC ServiceNow ITAM Solutions Expertise
- Hardware Asset Management
- Software Asset Management
- Program Architecture and Implementation
- Rationalization and Standardization
- Platform Transformation
- Data Architecture and Infrastructure Consultation
ServiceNow HRSD (HR Service Delivery)
OGMC can increase employee satisfaction by making it easy for employees to stay connected with the ServiceNow HR Service Delivery platform. Streamline, manage, and track the services of your HR department so that it is employee-focused with intelligent easy to use workflows. Our experts assist your HR team in boosting the productivity of the new hybrid workforce through easy-to-use self-service workflows and positive employee experiences.
OGMC ServiceNow HRSD Solutions Expertise
- Case and Knowledge Management
- Employee Service Center
- Employee Onboarding and Transitions
- Employee Document Management
- Performance Analytics for HR Service Delivery
- Virtual Agent
- Predictive Intelligence
ServiceNow GRC (Governance, Risk, and Compliance)
OGMC can transform inefficient processes across the enterprise into an integrated risk program through ServiceNow GRC. Through continuous monitoring and automation, ServiceNow delivers a real-time view of compliance and risk, improves decision making, and increases performance with vendors creating an unparalleled IT risk management program.
Our experts will connect security and IT into an integrated risk program.
OGMC ServiceNow GRC Solutions Expertise
- Policy and Compliance Management
- Risk Management
- Business Continuity Management
- Vendor Risk Management
- Operational Risk Management
- Authorization and Monitoring
- Operational Resilience
- Regulatory Change
ServiceNow CSM (Customer Service Management)
OGMC CSM practice has the expertise to improve service operations and engage customers with integrated digital workflows that will solve customer problems by connecting customer service with other teams throughout the organization to resolve issues quickly and proactively. Our industry knowledge and platform expertise can help you automate these recurring requests and intelligently route tasks to the right group, thereby, streamlining resolutions.
OGMC ServiceNow CSM Solutions Expertise
- Case and Knowledge Management
- Employee Service Center
- Employee Onboarding and Transitions
- Employee Document Management
- Performance Analytics for HR Service Delivery
- Virtual Agent
- Predictive Intelligence