Backlog and Issue Management

This is the process to add, adjust, groom, and prioritizes backlog items within the backlog to make sure the most valuable product is shipped to customers. Issue management is the process of identifying and resolving issues Also need to ensure the backlog contains the appropriate items, that they are prioritized, and that the items at the top of the backlog are ready for delivery.

Issues management is the process through which an organization manages its policy, and identifies potential problems, issues, or trends that could impact it in the future. Identify potential issues; set priorities; establish a position on the issues; develop the response; and monitor the issue.

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