Courage and RespectMuhammad Zeeshan Ali, PMP, PMI-ACP
“The Constructive Team Culture”
Apart from forming and managing a technically sound and balance team, a good Project Manager has to construct a smooth and effective team culture. For me, two things are very important for a healthy team culture and they are “Courage” and “Respect”.
When teams are following Agile methodology, they are encouraged for Technical Deliberations. Teams must have courage to be Agile and brave enough to have difficult conversations to make their own decisions through mutual understanding and collaboration. The team decides, themselves, regarding what to do, when to do and how to do. The team is collectively responsible and accountable for the work.
The courage factor has two aspects;
- First one is that the resources should have the courage to challenge themselves by accepting tasks which requires them to perform at top of their capabilities. Once they are ready to go out of their “comfort zone” of working on regular tasks and that will be the point they will be able to raise their skill level and grown in stature.
- The second aspect is that the resource is ready to accept its mistake when things go wrong. Once the resources exercise this aspect of courage, the team focus will be more on lesson learned from the failure rather than indulging in any blame game.
The Art of Public Deliberation is equally important as It is now very common for a team to have its members working at different locations as well as have diversified culture. The language, the jargons and the cultural values may differ among the team members. Not only this but the team members may also differ from each other, in terms of technical knowledge and experience. All members have some strengths and some weaknesses but Respect must be shared on the table so that Team must feel safe enough to say no, to ask for help, and to try new things.
The respect factor also have two aspects;
- The first one is that the resources should try to understand and respect each other’s culture, religion and other norms associated with their personalities.
- The second aspect is that team members are respectful when a resource shows “Courage”. Instead of blaming him/her, they should be more focused on core issues and solutions.
Exercise of these two characters, Courage and Respect, can really help to create a healthy team culture by creating a positive impact of professionalism of the team members and mutual bonding of the team. The team can then able to move toward a culture where they start to experiment more with their approach towards work to strive for improvement and approach risks/opportunities in much progressive manner.
OGMC provides a wide range of trainings, including Team Building and building Positivity and Motivation among team members.